Our boundaries


Boundaries allow us to clearly define and explain what we do and what we don’t do. They allow us to safely create a safe space for people to work on their physical or mental health with a MIND TEAM coach.

MIND TEAM is open to talk about all things, however there are some parts of mental health that MIND TEAM coaches can’t work with and our boundary policy explains why. Please read it. 


This document provides guidance about the boundaries of MIND TEAM coaching.

We believe that children and young people deserve to have their mental health taken as seriously as their physical health. So we have created MIND TEAM to be a safe space for all the family and MIND TEAM coaches are like personal trainers for your mind. 

MIND TEAM coaching allows children and young people to talk openly about their mental health and this can cover, just like physical health, all sorts of experiences, good, bad and maybe just ok.

Coaching can be valuable across a large part of children and young people’s experiences, especially in helping them to understand their behavioural triggers and helping them to work through different ways to resolve those.

But what we can’t do is work with children or young people where we believe there is an underlying mental health illness. We are not doctors and aren’t here to diagnose or manage mental illness or situations where we think someone maybe considering actions that may be harmful to themselves or to others.

MIND TEAM coaches are not qualified to work with individuals on these types of issues and to do so would be unsafe for the individual and the coach.


We promise, that if we believe a child or young person is suffering a mental illness or condition that we can’t work with, we will not leave that child or young person unsupported.

We will help every individual and their family, navigate to the right place for the right treatment by the right person.

Please, if you have any immediate concerns regarding the mental health of a child or young person, please call NHS 111 or make an urgent GP appointment. There’s more information on the NHS UK website.